Shipping Policy
Thank you for shopping with Flow State Organics. We are committed to providing you with an excellent shopping experience. The following is our shipping policy, which outlines the terms and conditions for the delivery of products purchased from our website.
1. Shipping Destinations
We ship to addresses within the United States.
2. Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification when your order has shipped.
3. Shipping Rates & Delivery Estimates
Domestic Shipping:
Standard Shipping for 1 to 6 bottles is $15 per box.
Standard Shipping for more than 6 bottles is $20 per box.
Shipping charges for your order will be calculated and displayed at checkout
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties, and Taxes
Flow State Organics is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
Flow State Organics is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
7. Missing or Lost Packages
If your package is missing or lost, please contact us at flowstateorganics@gmail.com with your order number. We will assist you in tracking the package and if necessary, filing a claim with the shipping carrier.
8. Incorrect Addresses
Flow State Organics is not responsible for shipments that are misdelivered due to incorrect addresses provided by the customer. Please double-check your address information before completing your purchase.
9. Return Shipping
For information about returns, please refer to our Return Policy.
10. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Email: flowstateorganics@gmail.com
Phone: 949-669-7853
Address: P.O. Box 24040 Camino Del Avion #E 101
Monarch Beach, CA 92629